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I can remember, while scheduling in store personnel in a delco atmosphere, the formula was 1 in-store person for every 15 products. Of course, that number can go higher or lower based on product mix, staff experience, and ratio of phone calls to online sales, but that’s a good start. It should...

Pizzoun, just curious to know how things are going. I can remember when I started my store (most deliveries to a military base) back in 2006, I made sure I had “now open” signage and streamers in the parking lot to draw attention to the location. At first I had all employees park in the back to...

^ this, 10000% soft opening first. Work out the kinks (because you will have them), then slam the advertising once you get a handle on your operation.

Obviously, buffet is your best bet, but if you don’t have that option, I always had a small 2 topping and a drink for $xx.xx price point special. Most times it was $6.99, but you’ll have to figure out which price point you can live with. We also did 15 minutes or its free, but I always cheated...

You guys are going to have the Super Bowl down in Miami next year, right?

Whats up Texas Rookie. Which part of Texas are you in?

I’m a former owner/operator who often frequented PMQ’s TT. I gave a lot of advice based on my experiences and also received a ton from the seasoned operators who participated in this forum. My one belief was that it was important to share the knowledge. TT allowed this to happen and more than a...

I will preface this by saying I am not in the business anymore. However… there were several factors I looked for when I searched for a location. It would be great if you had a mix of each: []Campus stores and military stores always seem to hold their own in the sales department. The reason...

Hi Lee. During the hiring process, my fundamental approach was to “hire the personality, train for the position”. Basically, hire the work ethic and ability to be coached. The training part is easy once the quality applicant is hired. Good luck!

With your fundraising spread out over a period of time, I’m pretty sure it will lose its luster quickly. One thing you’ve got to understand about people is that most are followers, meaning they love to be part of the “in” thing and being a part of the crowd. When you give people room to come up...

There are a couple things you can do when opening a new store. Naturally, the goal is to create a buzz about your new business. Interest can be created in many different ways. Here are a couple of examples of things you can do: Make sure your logo signs are up and well lit at night at least one...

And a happy birthday to you from cajun country. Happy birthday, Nick!

Nick, I promise, it’s not all bad after the restaurant closes 😉 You just hang in there man. A mentor once told me, “If money’s your only problem, you don’t have any problems.” You’ve got your health, your family, and your friends. Don’t worry about the job part. It doesn’t define you as a...

Dennis, Create a new challenge for yourself. Shoot for a record week. Those are always fun. Either way, just remember that you’re one of the few who’ve survived this crazy business. That in itself is something to be proud of.

Hiya Nick. Of course my life is satisfying and fruitful: I’m still breathing. And as long as I’m still breathing I’m making the most of it. I was surprised to see this old post pop up. At first I thought to myself, “Who stole my name?!” Then, of course, I saw the date of the post. Anyway...

Registered Guest writes: If you read his original post, the Netgear wireless router is connected to his DSL router. If the DSL router is firewalled and password protected, how could anyone access his network?

Integraoligist, Easy to do: Step 1: In your hardwired connection to the router, type into the address bar this: 192.168.0.1 Step 2: Default username: admin Default password: password Step 3: Go to wireless settings. Change name of your router to the name of your restaurant. NO PASSWORD! Step...

Correction, I see it now: North Carolina.

deaconvolker writes: Actually, no. They’re a husband and wife team that delivers to a Marine base in South Carolina I believe. I remember giving them a few pointers a couple years back when they were struggling. Good people. -J_r0kk

Nick, You’re a superstar! I can see the coast to coast lecture series coming around the bend. -J_r0kk