AI phone answering service

Anyone out there try any of the artificial intelligence phone answering systems? Had an intro call with one today. They answer on first ring, can take dozens of simultaneous calls and can route the order through my POS. I have a followup call next week to see if they can handle pizza orders like split half pizzas and combos and get some pricing. Was wondering if anyone is further down the road?

Woah sounds awesome I didnt know there was anything like this

Pizzacloud has something like this, I haven’t used it, but when I spoke to them a few years ago, it was best for simplistic menus, like a dominos. I haven’t revisited it with them since

The company is SoundHound and I don’t think they integrate with that many POS systems yet, Square is advertised, they claim they integrate with Toast, which I use. They demoed ordering a cheeseburger, adding fries changing the type of cheese. When asked about a pizza shop demo they just ordered pre-configured pizzas. We ran out of time and will reconvene next week to see if they can do half pizza orders with multiple toppings. We’ll see

Where did you end with this/what did you find out about its pizza ordering capability? Thanks

I did a demo of this a few weeks ago. The company, SoundHound has been around for a good while but the phone service only started in 22 I believe. The demo left a lot to be desired, the voice was way too robotic for a good experience

I didnt mind the robotic voice so much. I dont think they can handle half and half pizzas well enough. when i asked them for a full demo of ordering a 1st half 2nd half pizza they said they’d build it and get back to me. They never did

The rep I had said she would follow up with information and answers to some questions she didn’t know on the spot. Never did

Same with me. Not that it matters anymore :sunglasses:

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