6 years ago I bought a revention pos system. Overall I have been happy with the $23,000 purchase. They have the very best in tech support in my opinion.
However, the tech support is not the source of my frustration. About 2 months ago I started having issues with the memory in all of the stations. After a call to tech support it was determined that my computer system has no more memory because the hard drive was full.
Turns out my stations have a 4g hard drive, with 2 full gigs partitioned with absolutely nothing using it. So the entire windows system must reside on only 2 gigs of the 4g hard drive. When I asked about my options because my stations were freezing up and becoming quite disruptive to my day… they said I must upgrade and offered to give me a quote…
Why would Revention have a partition on there clearly having no use, and decidedly make the only choice I have available to me, that I must replace a system that works perfectly fine other than I need more memory.
Oh also I was also informed that I will no longer be able to use the system to take credit cards… we do $4000 a week thru our web site, 95% of of those orders are paid for on a credit card.
I would like to hear from anybody that might have any ideas of what I might try next.