Things that really p*ss you off as an owner.
My manager (aged 46) fell 12 foot down a seaside cliff last week and broke his left wrist and tore ligaments in his right knee. He will now be off work for 8 - 12 weeks.
Everybody is probably saying “poor guy”… except me and my wife !!!
He was walking along the edge of a limestone cliff area which is fenced off and has signs saying “dangerous cliffs, keep out”. Not only did he disregard the signs, he was on the edge walking in rubber thongs (an Aussie unique piece of footwear - rubber sandals type) and caught the end of them on a sharp bit of rock and over he went, luckily landing on the sand and not the rocks.
He acted in a stupid, reckless and irresponsible manner. Sure it was in his own time but he has put his income and our business in jeopardy by his actions.
Point is that now I am covering his shifts plus my own and now look at the prospect of doing 8 -12 weeks straight, 7 days per week at around 90 hours per week (plus doing the books).
His sick leave is now up and he has 3 weeks annual leave accumulated to live on for the time he is off.
I have called on the services of some of the casuals to take up extra hours and take his place, which I am extremely grateful for their assistance, but I am still somewhat up sh*tcreek without a paddle.
The big question I have had to face is do I keep his position open, or go out and replace him? He is a nice guy, works really hard, totally honest and trustworthy and is only too willing to help out. He is somewhat hyper-active and does rush around in an almost frantic mode at times to get things done when he could just slow down a bit and do it almost as quick. Apparently he has been like this ever since his wife has known him (30 years). Problem is he also enjoys a drink or two, but doesn’t bring the “problem” to work, but I feel this is part cause of the accident he had.
My feeling is to go out and get and train someone to replace him and then re-evaluate our business - opening for lunches from Wed - Sat which we don’t do as yet, and then ease him back in doing the lunch shifts and split shifts for the busy evenings plus getting my days off again.
In the end of the day I just can’t be without his time for so long so I have to get someone in and hope they can get up to his standards real quick, but with the robust economy in Australia and the even more robust one in Western Australia where job vacancies are at an all time low and staff is extremely hard to get, especially the hospitality industry, I feel like I will be pushing sh*t uphill with a stick.
Any thoughts on how you would go about it would be appreciated. Am I right or wrong in my way of addressing it.
Sorry about the ramblings but I am really peeved at the moment and would rather just cut the ties here and now with him, but I know he is at an age where job prospects are going to be tough especially coming back from a long time off with injuries (this is despite the shortage of workers as age is still a barrier to a lot of employers plus they don’t want to take on someone with a injury problem due to future workers compensation claims if the injuries return).