At one of our locations. when a customer that is a rewards member try to order the following message will sometimes pop up
"sorry, we couldn’t find a card member using the phone number or phone numbers inputted :
“The widget wasn’t able to connect to the repeat returns web service. For the widget to work, your computer needs to be able to connect to the Repeat Returns web service”
We have internet to the station and it only happens sometimes.
I have called Revention and they basically said can’t help you as we getting rid of Repeat Returns. (but they sold us the repeat returns upgrade when we open our other location)
Was wondering if anyone else had this issues and how they fix it if they did?