need a few pizza shops to test new automated order system

Re: need a few pizza shops to test new automated order syste

A regular customer calls and says they want the same as last time but does not know their teenager ordered in between and had something entirely different. How far back does the system go?

– > The IVR system looks up for the last order that was placed and promts for a re-order.However keeping in mind if for instance like you mentioned if the teenager had placed an order in between, the system actually reads out the order before confirming the sale.At this point one can change the order.

Is it connected through the POS? If so does the interface with the POS need to be designed by the POS supplier? How does the system search for the regular order?

– > The system can be integrated with the POS for checkout, kitchen and the delivery.We will work with the POS supplier and integrate the system.However in a few cases, the Owner of the Pizzeria would have to write or direct their POS supplier to give us access to integrate the IVR system with your POS.

How does the system search for the regular order?

– > The system picks up the menu from the POS or can be customised as you wish to.