We are seriously looking into purchasing a new phone system & I wanted to get some feedback if possible. Right now we are running a basic RCA 4 line phone system & it has worked ok. We are a relatively high volume delivery/QSR pizza concept & the system is at time inadequate. When we put someone on hold it is just dead air & we are trying to step up our level of professionalism.
At the Expo we came across the SUTUS phone system that seems to be pretty robust. The only problem I have is I do not know any operators that use they system. The system is pretty cool & records calls, tracks hangups, hold time & much more. Not only that it will integrate with our POS & call a customer when the driver dispatches with the delivery. To get the system into our store it is going to cost us about $5,700.
Does anyone have experience with this system?
Have another one they think we should look at?
Anything else I should be thinking about or looking at?