And, please, no negative comments about any, either. I want to hear pluses and minuses about POS systems, not griping and complaining.
At the Expo this year (my first one), my main goal was to settle on a POS.
I’m now at the point where it’s between Foodtec and Revention.
I went into the Expo really hoping Firefly would do something to keep my interest. After 3 attempts to get an on-line demo, with no responses, I had all but given up. Seeing their pricing at the show, and I did give them a VERY long look, I simply decided I can’t justify the money (upfront AND ongoing for support).
I looked at Arrow and InTouch, and HarborTouch as well. They simply didn’t do anything for me. (HarborTouch does have that revolutionary, no up-front cost and $69/month deal going, but I’m not convinced). In most of the sessions I attended, someone asked the presenters (those who were owner/operator/whatevers, actually running restaurants) what they used. I heard Foodtec and Revention more than others. Which gave me extra interest, but that’s not my sole reason. And, to stress a point, I heard NO ONE in any session talk bad about any POS, nor did anyone really spout overly good stuff about any. I heard “we use XYZ system, it is what seemed best for us.”
It seems that Revention is a little more flexible in cost management. The ability to price things out in deep detail gives it a little more oomph than Foodtec. I do like the mapping feature in Foodtec, the ability to ID specific buildings with details (this is the NoTell Motel, it has 30 rooms, but get there within an hour or the caller will be gone.) Easy to add new places on the map, new roads even. The menu setup seems to be pretty consistent between the two. Something about Revention has caught my eye and, since I left, brought it up a bit in my mind.
Both gave very good demos at the show. Foodtec has redundancy among the stations, a good thing if hardware goes bad. If software crashes, it makes no difference anyway. Foodtec also has the overnight option for replacement.
Revention, for about the same annual cost, has 24/7 service, where Foodtec’s is daytime (with more extensive for more money) but Foodtec also has a by-the hour option (ah, the NoTell again… :twisted: )
So, anyone who has knowledge of either of these, and preferably both, please sound off. If there is a shortcoming, please present it in a calm, factual manner. I’d like a professional discussion, not drama. I have enough of that with my 13 year old.
Thanks, everyone, for respecting the purpose of this thread. I hope others will be interested, and helped, by this discussion. If you have positives about other systems, please add them here, also, and put the Brand Name in the subject line.