califpizza
New member
Hi. We own a small pickup/dine in/ no delivery shop in St. Helena CA. During wine harvest (which is upon us) we get large orders (20+) almost daily. No complaints there! My complaint is that they don’t tip! With orders over $300 sometimes, there is no tip!
My husband wants to know if we can put a “tip included” line on the credit card receipt similar to restaurants that have an automatic tip when there are large parties. A certain percentage for a certain amount of pizzas or over a certain amount.
We aren’t a full serve restaurant - we only have 12 seats and 90% of our orders are to go. Its getting frustrating that we work hard, have extra staff come in and sometimes lose money on other orders because we’re working on the large on.
I know - be grateful for them coming in at all - but its very difficult that they don’t seem to appreciate all the hard work! We even joke - a nice bottle of wine or two would be a great tip - they don’t even do that!
My husband wants to know if we can put a “tip included” line on the credit card receipt similar to restaurants that have an automatic tip when there are large parties. A certain percentage for a certain amount of pizzas or over a certain amount.
We aren’t a full serve restaurant - we only have 12 seats and 90% of our orders are to go. Its getting frustrating that we work hard, have extra staff come in and sometimes lose money on other orders because we’re working on the large on.
I know - be grateful for them coming in at all - but its very difficult that they don’t seem to appreciate all the hard work! We even joke - a nice bottle of wine or two would be a great tip - they don’t even do that!
Last edited: