It really depends on what level of crisp you are trying to achieve, you’re running at 58% hydration so I assume you want a softer finished crust.
I assume this is a new issue or it has always been this way? Was the crust crispy at one time and now not? What does it look like now – gum lines, wet etc……how long do you let it sit before cutting?
If new issue what has changed – any changes to the sauce hydration, different oven, cheese, sauce etc…?
How are you mixing and handling the Dough (procedure) – what temp is the cooler? Is the dough as crisp as you want it after 2 days?
Lots of questions……
But here is my take with the little information provided.
- Under-Risen dough
- Rest time too short
- Cook time too short
- Protein content too high (less of a concern but should address if 1-3 fail)
- Other factors
What I would try -
Under-Risen Dough – First try
Make sure you are mixing correctly – combine/dissolve salt and oil fist in the bowl. Add flour, then water then yeast (I assume IDY) – keep yeast away from direct contact with salt. Increase percents of yeast a little, you are at 0.25% which is in an acceptable range, but bump it up to 0.35% and make sure it’s good yeast – if IDY store in the fridge until ready to use. I prefer SAF instant personally.
9 minute mix time is fine, lots of people mixing longer, some shorter, (really depends on crust style) I would mix on low for the entire duration. I don’t beat the dough up, all you need it to be is mixed well. If the dough starts climbing the hook stop regardless of the 9 minutes, with the hydration you are running the dough should be soft to the touch and smooth – sort of silky. I assume you do not autolyse.
Make sure after mix is 80-85, leave out of the fridge for 20 minutes, if any rise, punch it down and into the fridge. Fridge temps can have an impact here . The colder it is the longer it will take for your dough to be ready, you need to experiment. Lots of restaurants run very cold coolers, too cold for dough sometimes. My dough likes 36 degrees for 24 hours. A good question is does your crust crisp how you want it after 2 days (using 2 day old dough – this is very telling and if at 2 days you like it then under-risen dough and temps are your issues for 1 day dough). If your current temp is 33 (very common) find a fridge at say 36-38 and go for a 24 hours rise.
Rest time too short – First try
After pulling it from the oven, place on a raised rack – all you need is some air under the crust to let it cool, don’t put in on an SS table or wood block, it needs to be raised to cool. Let it sit for 1-2 minutes before cutting
Cook time too short – First try
7 minutes is pretty short at 498, what does the cheese look like after 7 minutes? Crust? Whole, part skim – what kind of cheese are you using. Reason is in 7 min at those temps I can’t see a complete cook. If the cheese is pretty white, keep the temps where they are and increase cook time by 5 minutes or drop temps to 475 and go 12 minutes. This may not work for the operation, but this is a test.….the idea is to cook longer by dropping temps. I prefer slight browning to medium with a golden crust, but that’s my style.
Protein content too high – Second try
You may be hooked on All Trumps (maybe this is #50143?) and it will make a nice crispy crust that will last if it is cooked through,. If you are not, then as test, go pick up KAAP and use the same hydration percentages. It is a tad lower in protein content , but still higher than most. Or shift to another Gold Medal with lower 12% content.
Other Factors - Third try
If you have done #1 and #2 then look toward the sauce. Reduce hydration and oil if any. Too much water in the sauce will saturate the top layer you can easily see this after cutting. If the top layer is very wet and gummy, reduce the water content. Again, this can be cook time related as well.
Don’t oil the crust before applying sauce if you do that now. Some say oiling the crust will stop the sauce from seeping in – personally, I haven’t see that to be the case.
Do all your tests w/o veggies as they will mess with the actual results.