Thrive is the worst headache I have ever had!! We recently installed in 2 stores in Wisconsin and constant problems. extreme waste of money and my time. Please look elsewhere for pos systemI just watched some of their videos and thier pizza ordering screen is awesome. I have no idea what it costs. Id like to check it out. Right now my choice is point of success
I installed 5 months ago. I probably put 50 hours of my time into the menu build. They offered guidance but did little of the work. I also had to do many hours of the Thrive online build too. I have had too many issues to list here. I had to pay for Tech support monthly and I have probably sent in 50 Tech requests since we started using. My Salad items havent worked for 2 months. I believe their problem lies in that they use a Browser based software. They use firefox. I think every time firefox updates they have problems. They have very unstable software. It was a large investment for us and im stuck with them for a while. I will switch to something else asap.What were the specific problems you experienced? Are you still with them?