I use it. So far so good, really easy. No delivery here either. Haven’t used the printed ticket option, but that would be nice. Dine-in and carry-out printed tickets would be feasible, but phone orders wouldn’t unless you take a credit card over the phone which would be a hassle. They are always adding new features though so perhaps this will be addressed in the future. I would suggest getting the wireless receipt printer, as our wired one tends to come unconnected, unless you are very careful, when you spin screen around for them to sign.