I do not consider myself high-volume at all on the pizza side, now BBQ, yeah, we get killed on that.We never had the volume you guys do. And we are in a small, rural community with mostly regulars. I guess my thinking on drivers is that if I don’t trust them out on the road, then I don’t trust them working for me. I’ve learned you can always get burned.
But we had a few people that would call up for deliveries that didn’t include prepared food. We had an older lady that would order groceries for us to deliver. As for beer, I like the idea that beer drinkers are off the road as much as possible. All the orders pay the delivery fee and are more likely than others to tip the drivers. So that part never bothered me. We lost some business when we stopped delivering, but not enough to pay offset how much delivery was costing us in all kinds of costs.
Your posts lead me to believe you have terrible employees…“Hi is Pete working tonight?”
“I’ll get him”
“Hi, this is Pete”
“Hey Pete, Mark. I need a calzone and a case of Budweiser… do you think you can get the delivery?”
“No problem, I am the only one driving right now”…
That made me chuckle, as i have 3 dispensaries and 4 grow facilities within 2 blocks of my store. There employee’s are some of my best customersHaving beer for delivery just increases the opportunities in my view. I am just happy that none of the dispensaries are on the way to our main delivery areas!
Hopefully a clearly stated and often repeated policy concerning side trips is part of your driver training!That made me chuckle, as i have 3 dispensaries and 4 grow facilities within 2 blocks of my store. There employee’s are some of my best customers