I’m not pointing fingers here but this is how I look at it.
Everyone thinks they have the best pizza, which obviously isn’t true. So just because you as an owner thinks it’s amazing and some people tell you its great you could still have bad pizza. (90% of customers don’t complain, they just don’t re order)
So I truly feel you need to evaluate the product that you are marketing before attempting to buy customers with a marketing campaign.
There is no point pushing your product if only 10-20% of people truly enjoy it, if this is the case you just cut your target market down by 80%.
My % are approximate of course. This is just my thought on struggling pizza shops, I know a few guys who struggle and swear up and down they have the best pizza get the can’t sell more then 600-800 bucks a day in product, well your pizza is average at best.
If you truly do have a well above average pizza then your marketing will be cheaper and more effective since people will be hooked and your not having to rope them in with super cheap deals, sure most of us offer a super cheap carry out offer but that’s not the heart beat of our business, that’s just to get bottom feeders in the door and away from the big 3.
Amazing pizza speaks for it self to some degree and the word will spread very fast.
Sorry for my rant, I’m up to early and can’t sleep. This post is not intended to make guys who are struggling feel like crap about there pizza. It’s meant to open people’s narrow minded eyes about the possibility that the quality of their product is effecting sales and marketing effectiveness.
I’ve been reading a lot of posts on PMQ over the Last 7 years and I have not seen this be touched on much, however there is more to it then meets the eye.
And obviously this isn’t about the big 3 they just have enough money to buy more customers.