I just got an email from a client who thought he was getting a great deal on some t-shirts from the US…However, it did not turn out so well
He made a purchase of about U$240.00…Online it showed shipping charge of U$22.89…When he got his credit card bill, the shipping charge was actually U$58.90…He complained to the vendor and the vendor said the shipping charges were an “estimate” and actual charge would apply…By this time the order was already on the way…
Today UPS shows up at his door and is asking for another C$84.70 in duty and brokerage…Again he phoned the vendor…Vendor said it was the purchaser that was responsible for these charges and if the package was refused, any charges for returning the shipment would also get charged against his card…Reluctantly, UPS got their money…
So at the end of the day his total cost was over C$380.00…Almost did not have the heart to tell him my cost would have been under C$300.00…
He made a purchase of about U$240.00…Online it showed shipping charge of U$22.89…When he got his credit card bill, the shipping charge was actually U$58.90…He complained to the vendor and the vendor said the shipping charges were an “estimate” and actual charge would apply…By this time the order was already on the way…
Today UPS shows up at his door and is asking for another C$84.70 in duty and brokerage…Again he phoned the vendor…Vendor said it was the purchaser that was responsible for these charges and if the package was refused, any charges for returning the shipment would also get charged against his card…Reluctantly, UPS got their money…
So at the end of the day his total cost was over C$380.00…Almost did not have the heart to tell him my cost would have been under C$300.00…
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