We have been in business for 37 years and have used quite a few different companies over the course of this time. We bought two edge 60 ovens around 6 or 7 years ago and put two more edge ovens in our food truck. We have had very little problems with them and when we do have an issue and call in they do an amazing job of walking us through to fix any issue we have. Mike and Adam do an amazing job. Anyone who is looking for new ovens I highly recommend Edge ovens not only for the ovens but for their customer service and anyone dealing with a POS system can understand how hard it is to find a decent customer service company.