I just have such a hard time with customers that are so obvious about starting trouble with good honest working people. It sounds to me they are looking to pressure you in to paying for something that had nothing to do with your pizza. What idiot would actually think of eating something that would obviously send them to the hospital? If I am not absolutely sure about something, I won’t let them order it. Its ok to say, “next time I will have it for you.”
I have formed a skin so thick that I if I sense they want trouble, I say to them, listen, talk to my insurance company, here is the claim number, good luck. For the majority, they are full of it and when they realize you give a rat’s as#, they don’t want to deal with insurance claims, too much work.
People are really nuts and they think getting away with fraudulent claims is too easy, so they continue on this crazy journey collecting when ever they sniff a potential claim. Been there too many times to bend over any more, send them to your insurance claim specialists, thats what you pay them for.
This kind of stuff infuriates me, I can’t help but think they are guilty until proven innocent, at least in my place.
