I will tell you why.
To me this seems like a TOTAL no-brainer and here is the reason.
How many times have you as a consumer been attracted by a freebie or an extra add-on as an incentive to purchase somthing? To some demographics more than most but I recall when I was younger that it happened more than now…as I have gotten older I dont care as much about somthing free, also I usually perceive free as crap with add-ons.
You are GIVING somthing away that represents your store, and it is a point of sales and advertising and it really doesnt cost much, so why not make it AWESOME and somthing that people would want outside the freebie and somthing that draws people to your product?
I remember years ago Little Caesars when they were 2 for 1, they had all sorts of add-ons and some REALLY drew people in and some were REALLY good (those choc-raviolis for example). They were so good that people asked for them months after the promotion was done…
It might have cost them more than if they had just done somthing cheap, but back then Caesars found value in making a quality add-on and it really drove sales.
Other places do cheap crap add-ons, and usually a consumer remembers the WORST of what you have to offer, meaning no matter how great a place you have if your point of advertising isnt good, dont you think customers know this and think you are either CHEAP or the product is bad?
As a percentage of sales, the cost to make a really awesome product that is free and maybe you will sell on its own is really nothing. So why not do it right and make it right?
When you go to the grocery store to buy a pack of brownie mix, do you buy Krustys or do you buy a better brand that might cost you 20 cents more?
If you are THAT worried about cost, make it yourself…and omit eggs and some other cost items and try to cut costs everywhere because in my very humble opinion, making a crap product like Krustys is worse than making none at all. Some people might think it is ok and some might think it is good, but I would rather shoot for EVERYONE thinking it is awesome and everyone WANTING the promotion and asking for it…
Same goes for the oven…if I am making product that isnt cooked well inside the conveyor, I would rather spend the 1500 bucks and get somthing that cooks it right, or not do it at all.
Sorry…but I am not tripping over pennies in this instance…make a supreme brownie mix with choc chips, spend the extra few cents and put somthing out that you would want to tell your friends about and be proud of.