Ever notice how the things that happen get your attention… you focus on them, talk about them, train about them and they get better… then a year or two later you have not talked about them recently and guess what?!! There they are again!
In this case employees clocking in early. My manager was commenting to me that he was having trouble hitting the labor goal (I have posted before about how we do that) and thought that the goal was not reasonable. I spent an hour going through the hours for the last week to see where we were using up the hours and guess what! One employee that clocks in a half hour early every day and two others that clocked in an hour or more early and some more occasions at shift change-over where the departing employee was on the clock after they were scheduled off… and still more where the closing manager was not getting employees out the door after the rush. Total? About 15 hours for the week…
Shit.
In this case employees clocking in early. My manager was commenting to me that he was having trouble hitting the labor goal (I have posted before about how we do that) and thought that the goal was not reasonable. I spent an hour going through the hours for the last week to see where we were using up the hours and guess what! One employee that clocks in a half hour early every day and two others that clocked in an hour or more early and some more occasions at shift change-over where the departing employee was on the clock after they were scheduled off… and still more where the closing manager was not getting employees out the door after the rush. Total? About 15 hours for the week…
Shit.
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