Last night I did something I think you guys would like to try.
When some of our really good customers ordered, we took the order, told the amount and acted like it was a normal order. When the delivery driver got to their house he handed them a Christmas card, that I had wrote a personal message in, to them and said there order was on us and “Marry Christmas”.
We did this to only 5 people last night and those customers were speechless. One customer who orders every Friday has 6-8 foster kids at any given time and orders usually about $60-$100 each time, her order came to about $70.00 and when the driver gave it to her she started to cry and said can’t believe how nice we are to our customers. The drivers enjoyed seeing there regular customers get this. I am going to do it for the next couple nights.
When some of our really good customers ordered, we took the order, told the amount and acted like it was a normal order. When the delivery driver got to their house he handed them a Christmas card, that I had wrote a personal message in, to them and said there order was on us and “Marry Christmas”.
We did this to only 5 people last night and those customers were speechless. One customer who orders every Friday has 6-8 foster kids at any given time and orders usually about $60-$100 each time, her order came to about $70.00 and when the driver gave it to her she started to cry and said can’t believe how nice we are to our customers. The drivers enjoyed seeing there regular customers get this. I am going to do it for the next couple nights.
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