Good morning,
It looks as though there have been a couple of miscommunications as of late regarding menu orders. As always, we are here to help 24/7 and always do our best to provide immediate assistance.
Kris - it was great speaking with you the other day. I’m glad we were able to catch up and provide assistance to your complete satisfaction.
RobT - Please contact me directly at 1-800-481-1656 x22 for immediate assistance (or let me know a good time to call you). We’ll do whatever it takes to resolve your issue today.
Just a quick heads up…
Taradel is now the #1 provider of turnkey EDDM services in the country, mailing millions and millions of pieces. Surely, this rapid growth has caused a few customer service hiccups, and we are doing everything possible to address these items immediately. The good news, we have hired new personnel (woohoo!) who are quickly getting up to speed, and this will enable us to provide you with world-class service moving forward.
All the best in 2012,
Chris Barr
Taradel LLC
800.481.1656 x22