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Guest
I am a pizza owner in a small suburb outside of Detroit, MI. I am looking into getting into online ordering. Let’s start an actual debate on whether these services work and some of their highlights.
And, if it shifts a bunch of current customers from phone to I-net . . . does it reduce my cost of taking those orders, or simplify the handling of those orders?It sounds like a “cool” idea but is it going to bring in new business?
I wish my wife was like that! lol.The thing I like about online ordering is that the computer understands what I want and does not talk back…
I am not sure if it is available but I have seen it on some of the electronics/computers sites they have a section that show others who have ordered this product also ordered this other product. Maybe it can be done with menu items as well.Papa Johns has stated that approx 20% of their sales are from online ordering. At the same time, they have flat sales. So, this tells us that people are going online to order instead of calling. The upside is they are spending more time viewing the site and menu-better chance of buying more, the downside is we are not able to suggestive sell any items.
Food For Thought.
bubba
Napoli, you beat me to the punch. I too use ehungry (http://ehungry.com/neighborspizza). At first, it was an experiment. But in 8 months, I have received 620 orders from 211 customers for a total of $16,323 in sales. Now, I’m hooked. I’m thinking about having ehungry customize the interface rather than using their branded templates.We use ehungry.com. $10 per month. Nothing fancy or flashy.
you can say that about any kind of marketing or coupon you issue - how do you know people wouldn;t have ordered from you anyway? Well a few points:honestly, when i hear this debate about internet ordering, it is like listening to a sales rep for yellow pages advertising. sure, some people, maybe even a lot in some cases will order thru the internet. but how can you think those are additional sales? how do u know they wouldn’t have picked up the phone and ordered the same thing from u?
another thought - ok, so their sales may be flat doing the online ordering, but what might their sales be without doing it? maybe they would have declined, eh?Papa Johns has stated that approx 20% of their sales are from online ordering. At the same time, they have flat sales. So, this tells us that people are going online to order instead of calling.
bubba