We’ve had them for about 2 years now. 4 phone lines, backup internet. Took about 3 hours to install via phone with them. Understanding it now like I do, it could’ve been installed in an hour. Pizzacloud let us upsell more, the ability to listen to phone calls, in and out. We lost our phones and internet due to a terrible storm but we had power and could run operations, but couldn’t operate because of no OLO or phones.
At 1 location we had a piece of hardware (pepwave) go bad. We met with John (the owner) at midnight halfway from us and him to get a new one.
Also when we got up and running, we were down completely due to that storm. John drove out and set us up that day (4 hour drive mid afternoon on a weekend). You may have hiccups at first but they get them resolved. I’d say it’s a much more solid system than your standard phone lines from the cable company and much more specific VOIP for pizza