I think you have to have a VERY clear policy on this. Nothing ticks off a customer as much as not giving a discount that he/she feels entitled to. If you give a 50% discount “because you’re a cop”, then next time, it had better be 50%, not 25%. Also, determine if you make a distinction between “in uniform” or “on duty”, etc.
If the cops get it, then so do the fire dept. What about emergency medical folks? Only “government-owned” or any?
Think about what the purpose of the discount is. Is it to “say thanks” to public servants? If so, does the mayor or city council get a discount? Okay, I doubt a city council person would make the argument, but it could be made and if you’re going to “take a stand” by giving a discount, your employees need to know WHO gets it and WHY. Also, be careful about making it a big string of rules. Can a detective come in before his shift and get the discount or just those who are in uniform (and assumed to be on-duty)? Does the cop’s family get one if the cop is with them, but not “working”?
I’m making it harder than it should be, but there’s always some clown willing to make a big stink over nothing and bad-mouth you at every turn.
A very simple “we appreciate our public servants who put their lives on the line and offer all police and firemen a 50% discount while on-duty”. It’s clear, concise, and simple – except for “firemen” being gender specific
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