dipaulos pizza:
I have been researching POS systems for about a year now. Have it narrowed down to these 2. I’m having trouble pulling the trigger and making a decision. I would appreciate any input from anyone who has had experience with these companies. I know a POS will help my business out tremendously. I’m just very worried about making the wrong decision. I’ve been in business 25 years and this is the most difficult thing I’ve ever had to decide on. HELP!!!
Thanks in advance,
Mike
I just opened my first place this last couple weeks. Months back when I was in my construction stages, and the other million + things to do, I jumped the gun thinking I knew everything and just bought the first most appealing system I tried. Boy, that was a mistake.
Its good that you been researching pos systems for that long… but how, rather why, did you conclude those two companies? What makes those, designed for your needs, better than the other companies that are out there? Need to weigh out the pros and cons for everything. If you don’t like something, is the company willing to consider it for a future upgrade? Or better yet, willing to work it out just for you? Theres nothing worse than paying that kind of money to find out your not getting what you want. If thats important to you, find a company out there that doesn’t have a thousand re-sellers that doesn’t know as much or isn’t capable to reprogram/tweak something. My next pos system will be direct from the source; can’t say I’m a big fan of dealing with resellers (and I’m sure I’m not alone.)
If I knew then what I know now, I would have researched all of them, and tried demos that were specifically designed for my application/menu/needs/wants/ticket format/carryout-deliver procedures etc or I wouldnt buy, period. Envision scenarios (and write them down) of different way you notice people order their food, or change something, or problems/difficulties you usually encounter on a regular basis (or even situations that are rare).
Make a master list of all the questions you can think of to find if the system can do this, or that. And just don’t take verbal answers (anyone can say anything and promise it all), see it in action and do it a couple times to see if its comfortable for you. Don’t feel rushed that you have a salesman next to you, take your time, pretend hes not even there.
Hope that helps any.