S
system
Guest
wa dave:
Dave,
As you well know the system here in the U.S. is such that the federal government (and most state governments) have allowed stores to use a tip credit against drivers’ wages. To that extent, tips are no longer “gifts for exceptional service” but are now an expected part of the drivers’ wages.
You are definitely wrong about the sharing of tips will all staff. It is illegal (here) to force workers making subminimum wages to share tips with others. I would bet that at some point gregster posted that law, so I will not be searching for it and posting it today.
I do not believe that customers think that the tips are shared with the entire staff. Customers are aware that drivers use their own vehicles, brave the elements, and are subject to robbery on each run. A service is performed when a driver delivers food to a customer in lieu of the customer picking the food up at the store. What I believe customers do not know is that they are supplementing the wages of the driver via tips.
Your culture is different Dave. In the overwhelming majority of cases, there are no extra wages for holidays, weekends, etc. and unlike your government who has set the bar high for wage mandates, here in the U.S. the government has frozen tip credit wages since 1997.
This goes for you and everyone: How do you believe customers would react if they knew that stores can pay a driver a wage as low as $2.13/hr. (federal numbers, states differ) and that their tips are going to pay the wages that the stores will not pay?
The question was presented to me so I’ll respond.PPGG I would ask do you tip the garage guy for fixing your car, or the shop attendant at the supermarket for putting your groceries through faster than the others etc??? Pigs aRse you would, so why would you expect people to tip you for just delivering your pizza. You didn’t make it, provide exceptional service in driving it to them. The truth be known if questioned most customers would probably think the tip goes back to be shared by all staff involved - the order taker, the pizza maker and the driver. May be wrong but I think a lot would think this way.
Dave,
As you well know the system here in the U.S. is such that the federal government (and most state governments) have allowed stores to use a tip credit against drivers’ wages. To that extent, tips are no longer “gifts for exceptional service” but are now an expected part of the drivers’ wages.
You are definitely wrong about the sharing of tips will all staff. It is illegal (here) to force workers making subminimum wages to share tips with others. I would bet that at some point gregster posted that law, so I will not be searching for it and posting it today.
I do not believe that customers think that the tips are shared with the entire staff. Customers are aware that drivers use their own vehicles, brave the elements, and are subject to robbery on each run. A service is performed when a driver delivers food to a customer in lieu of the customer picking the food up at the store. What I believe customers do not know is that they are supplementing the wages of the driver via tips.
Your culture is different Dave. In the overwhelming majority of cases, there are no extra wages for holidays, weekends, etc. and unlike your government who has set the bar high for wage mandates, here in the U.S. the government has frozen tip credit wages since 1997.
This goes for you and everyone: How do you believe customers would react if they knew that stores can pay a driver a wage as low as $2.13/hr. (federal numbers, states differ) and that their tips are going to pay the wages that the stores will not pay?