Text/Email alerts for customers

[Mrschleg79]

Wondering if anyone has a POS system that will send a text message or an email to the pick up customer when the order is completed and ready for pick up? Currently using Speedline which does send out an email to the customer once the driver dispatches the order.

 

[December]

Microworks Prisim does this.

When the last item in the order is bumped off the makeline, the customer gets a text message saying their order is about to be ready.

Its an awesome feature

 

[Steve]

I thought that’s what it was you used but couldn’t remember. I remember us texting about this I think.

 

[ThePizzaPirate]

Hopefully Speedline can implement this someday

 

[MSG]

I have not implemented it, but Foodtec does this.

 

[Steve]

Hopefully in the next update

 

[wick]

Toast has it and the customers really like it.

 

[famousperry]

it’s on my to-do list as well, but they do offer an Order Tracker link to anyone who orders online where they can check the status of their order and it shows how far away they are and a pic of the driver which I think is cool