Tonight I get a call from my manager that our POS is down; can’t print orders and the cash drawer won’t open. (No keying as someone broke the key off in the lock :evil: ) - reminder to get it fixed ASAP.
I go over to the shop and call up the helpline and find out the problem is with our internet carrier and not the POS company or the system. Call them up and get a message saying there is a queue of 55min - 1 hour 23 minutes so I hang up and start trying to find a solution.
My manager (a computer and gaming nerd) finds a code to put into the internet and up and running it goes, albeit not with online ordering as he has got it running with some subsidiary link, not the full one we use that carries online ordering. Don’t ask me to explain further - I’m like standing on the runway with F15’s flying straight over the top of my head
Anyway we can now take orders, print them and open the change drawer.
I’m always getting at the staff when they constantly talk “computer gaming” as it drives me crazy listening to them rabble on, but it ends up a valuable resource to have a “computer nerd” around when things like tonight happen. As for me I’m fairly literate with computers but when it comes to he deep end I can’t swim.
Guess it pays to have these nerds around and just roll along with their ramblings.
Dave
I go over to the shop and call up the helpline and find out the problem is with our internet carrier and not the POS company or the system. Call them up and get a message saying there is a queue of 55min - 1 hour 23 minutes so I hang up and start trying to find a solution.
My manager (a computer and gaming nerd) finds a code to put into the internet and up and running it goes, albeit not with online ordering as he has got it running with some subsidiary link, not the full one we use that carries online ordering. Don’t ask me to explain further - I’m like standing on the runway with F15’s flying straight over the top of my head
Anyway we can now take orders, print them and open the change drawer.
I’m always getting at the staff when they constantly talk “computer gaming” as it drives me crazy listening to them rabble on, but it ends up a valuable resource to have a “computer nerd” around when things like tonight happen. As for me I’m fairly literate with computers but when it comes to he deep end I can’t swim.
Guess it pays to have these nerds around and just roll along with their ramblings.
Dave
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