Oh no! Well, I’ve never been a pizza operator, just an employee, started when I was 16 and I certainly said some things to customers that I shouldn’t have (probably to the operators too).Had to fire an assistant manager once for something he said to an employee. Not telling the story here!
Own/bigshot whatever, I’m sure it was still shady.Oh no! Well, I’ve never been a pizza operator, just an employee, started when I was 16 and I certainly said some things to customers that I shouldn’t have (probably to the operators too).
Worst experience was when a customer called and in a low speaking voice and asked to have the pizzas delivered to the liquor store parking lot. My teenage self replied, “to the liquor store?! …that’s shady.” Turns out the guy ordering was the OWNER of the liquor store and a big shot around town to boot! The manager had a hard time calming him down. I was completely embarrassed. This type of situation hadn’t come up during my customer service training. Luckily the manager took pity on me and it never happened again.
LOLWhy can’t I use this !!! she had brought in her own giant container to fill up for a salad bar to go !!!
This is so interesting. I wonder if they’ve done some studies on the psychology of it before. I once heard a story about a shampoo company who sold low-cost, family-sized bottles of shampoo and they did well in other countries but in India they did horribly. They solved it by selling 1 time use packets for super cheap. Indian women preferred spending a small amount of money at one time, even if they paid a lot more over the long run.When the local schools call in for pizza parties. They usually ask for 4-5 pizzas, so we give them a great price on a large 16" pizza. They end up traveling 35 miles to the next town to get a 14" Large from Little Caesar’s to save $1.5 per pizza. We explain to them that our pizzas are better PLUS you are getting a larger pizza. Even the teachers can’t comprehend that for some reason!
I concur @MSPW11. mind. blown. These are all so great.Yeah, we are in a pretty small town. Most of the teachers eat lunch with us on their planning days or after school. We do fundraisers at each of the schools, we donate to various clubs & band, and the booster club sells our pizzas at the high school home football games. We do some pizza parties at the schools, but we get a lot of teachers that would rather send someone 70 miles round-trip to save $1.50/pizza. It just blows my mind…
I have a friend who always adds the fine print “Limited Quantities” on all his menus. This is a CYA as sell as a marketing strategy to get people to feel a sense of urgency.We run out of dough once every blue moon (it’s a unique recipe that takes four hours to prepare) and have to tell customers that certain menu items are sold out for the night. We had a customer demand that the next time she came in, she would get it for free because we ran out of what she wanted! I could see if she paid for it and we didn’t have it but to not pay for it and get it for free?!