We are FED UP with Pizza Packet! Has anyone else had such issues as us… They are on the East Coast. and of course we are on the West Coast. So when we’re open they’re not typically… online they claim that they ship orders the next day after its been placed. We wait for about 1 month for our order to arrive! This is insanity at its finest…this has been a consistent problem with them. They always have an excuse, we moved, we ran out, or some such… they close early on Fridays (that’s our order day each week) And we’re not open Monday’s, they are always calling us when we don’t need to order almost like hounds, and when we DO need it, they are never there to take our calls, always get voice mail, they never call back except as I said on Monday’s or when I’m slammed with lunch rush.
Lastly, what other sources or means to you provide at least parmesean or hot peppers for your customers. Most of our business is take out, we do have 5 dine-in tables, and we could put the shakers back on the tables… but it always annoys me to have to pick up the parm every night to refrigerate, and refill…just adding to one more thing to do… other than we can put a tablespoon in a 2 oz portion lidded cup, and make up a box to keep in the fridge… but? We are always delivering pizza to the pub behind the alley from us, and I would like to have packets to hand customers who want them… (I’d say 75% ask for parm or peppers)
So what’s your experience??? What are your suggestions for other brands, sources, etc. THANK YOU!