Will you call me at 800.752.3565 so I can get more information about your problems? I cannot identify you from your forum post so I cannot address any of the issues you mention.
If you use the Address Database, the software can assign a zone to the customer and automatically charge the correct delivery fee. The other mapping features you mention are BigHoller features only.
Point of Success does everything on your list except keeping a credit card on file. You don’t want to do this because of credit card data security requirements! I can help with any questions you have!
It depends on what “crashed” means. You can get a computer fixed by a local computer technician.
All the computers on the network share information with each other. We use a “database server” to manage your information. This software lives on one computer and the others communicate with it...
The local order and online order kitchen receipts will output very similarly, if not identically, in most cases. Local menu design is the key. When an online order is entered into the Point of Success system, each item outputs the product description. A local order will also output the product...
I recommend allowing customers to order without logging in. The login presents too much of a barrier to ordering!
The most important “customization” is the layout of the menu. Make it as shallow as possible. If your menu is small enough then you should have all products on one page. Using the...
My experience with all Windows computers is that they slow down over time. If your performance problem is related to hardware and you have the option to do so, replacing your current mechanical hard disk with an SSD (solid state drive) will dramatically improve the computer’s performance. RAM...
Processing using the chip does not protect you when there is “any dispute over the transaction,” it only prevents chargebacks resulting from counterfeit cards.
