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Yeah, lesson learned on the first time. Kicking myself for that as it did of course set somewhat of a precedence. The driver made the same statement, that they were going to ring them up they just forgot. That is the other part of it that makes no sense. They get half off, so each item would...

I recently had an incident, unrelated to this, occur at my store that made me have to go through my camera footage. While researching that incident I observed my new store manager (about one month recently promoted after leaving another job for the position), and the driver (who are close...

Another happy Mailshark client here, works wonders. Just keep consistent on them, as it has a big initial boost but a nice trickle in effect that builds your sales long term. Sent from my SM-G950U using Tapatalk

Just wanted to throw this out to the tank, and see what kind of feedback is out there. Our dough currently works well for what we need, and I don’t have any real complaints. The only exception is I sometimes have people, usually an older crowd, say that it is a little tougher than other places...

First and foremost, thank you everyone for the feedback and opinions. We did a blind taste test with about 25 family / friends / regulars / employees. Of that about 70% preferred the less expensive Bacio over Grande, citing that it was a little silkier and creamier than the Grande, which reverse...

I currently use Grande Whole Milk Mozzarella Cheese but, through my current vendor, the cost has been around $3.25/per pound. I am looking around, both in house and at other vendors, at ways of saving costs across the board. One of the most significant changes I found was moving my business...

One where you are making money. In my opinion, that is a hard one to answer. A reasonable labor percentage depends on many things, such as type of business (dine in, take out, delivery), trade area if offering delivery, sales volume (running lower labor percentages is a lot easier when you are...

Has anyone ever head of this company, or had any experience with them? I received a phone call today from a representative. Claim they are a fast growing organization similar to Grubhub and the likes. Charge 12.5% per order, and offering 30 days free (no commission) to try them out. We do not...

Good luck! I am just north of you in Port Charlotte. I will have to come down and try it.

Given the large diversity in the Think Tank, I thought it would be nice to know the different volumes people operate (if this has already been discussed, I apologize). If you feel like sharing a little more detail (type of business, number of stores, years open, etc), please feel free. I wanted...

I know some people do not utilize coupons, or if they do to it is usually a free item with a product. Buy what is your best or most popular coupon (in terms of redemption). Mine is a two large (14") two Topping for 20, although we do a 12 dollar any way (4 Topping or specialty) that is a close...

A few questions: Are you going to be the ONLY food vendor there? If no, will you be the only pizza vendor there? What are you / they selling the slices for? What kind or event is it, is there a general admission there? How long will a delivery take round trip, including parking, dropping the...

Bodega, I am assuming saturation mailings are entire one time zip code drops, as opposed to single route drops, at a cheaper rate? Can you give me an information on this, as it may be better for me to go that route.

I use Revention, and it automatically merges accounts with the same address. In addition I use their mapping system so street names and zip codes are always correct (some times a name may be slightly misspelled but a lot of the names pull from the caller id)

I will be open, usually a good late night for us.

Roy Royster, Referring to the EDDM? I was doing it about every 8 weeks but it seemed to expensive (just under 1,000 a week, about 34000 houses over 8 weeks). Is that typical?

Gilbert, Never worry about asking questions, that’s what everyone is here for, we all started somewhere. By twice per a year I mean each house is receiving my menu twice in a calendar year. For maths purpose lets say there were 25,000 houses into trade area. I divide those houses by 25 weeks...

Gilbert, I usually try to hit each house in my trade area twice per year, which for me means somewhere between 1500-1800 per week. I do skip Thanksgiving, and Christmas week since we are closed those days. I do my database mailings (<30, 31-60, and 61+) mailings the first day of each month (and...

Most of our specials deal with Large (14") Pizzas. I find it easier because it tends to be the most popular size, and it allows me to keep more dough on hand because I push it the most. So while I do have a handful of alternative specials for different sizes (usually due to bundling and cost)...

Hey everyone, I just finished revamping my marketing plan, and thought I would solicit the tank to see what marketing avenues each of us invests in. I tried to list as many as I could think of, even if I do not use it, but included other just in case. The poll allows for multiple votes so...