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We bought “plug and play” system from Sams for about $1800. It’s a 4 camera system upgradable to 8 cameras. Ran the wires ourselves, plugged in the cameras, a few set ups on the DVR computer (with a couple of calls to Comcast and the camera company) and now we can sit at home and see exactly...

We recently started a promotion called “Wacky Holidays”. Every month we celebrate obscure holidays (found on the internet). Last month we celebrated “Get to Know your Customers day” and the response from our customers was fantastic. This month we celebrated “National Chocolate Chip Day” and gave...

We do a quarterly newsletter to all regular ordering customers. We include coupons, product information, new menu items, jokes, and anything else we think they might be interested in. It’s a great way to constantly keep in touch with our current database customers and also ways to announce...

Sorry QFC, my personal opinion is that there is no competition with the big chains in term of food quality and maybe even in the pricing category. Your biggest success comes from a quality product and superior customer service – both of which the major chains lack. Basically the only real thing...

We found that not putting an expiration date on things didn’t work out as well. Five years ago we did a printed flyer and put “hurry offer expires soon” and five years later we still get an occasional call from someone wanting to use those coupons. Can’t believe that people would still have them...

I only have checks and don’t have a debit card and I can guarantee you that I’m not going to write any bad checks. I personally don’t like a debit card for my purchases and would rather write a check. We accept checks and get quite a few of them. Luckily our bounced check rate isn’t too bad...

The new stations around here are really hyping the fact that the economy is so bad and that people are not traveling as much this weekend as they have in recent years. We might find out that we are either busier this weekend than we traditionally are for a Memorial weekend – or if everyone is...

This is probably not the best way to settle up with the IRS. http://www.chron.com/disp/story.mpl/front/6437635.html

There are third party companies that will do the job. Typically the charges around here are 5000 flyers distributed for approx. $400. However, in our past experiences of using them you have to find out exactly what day they are doorhanging and drive the neighborhoods and follow up to see that...

We also had the phone scam where they charged our phone bill for services that we did not authorize. It has happened 3 times in the last 2 years. This last time I also filed a complaint with the Public Utility Commission. They took over the case and notified the company to credit our account and...

We wash our own towels and aprons and although it’s a pain – still worth not having to deal with any of the linen services. One trick we use to get the towels cleaner and smell good is we use a cup to a cup and a-half of Bleach and then add a cupful of Tide with bleach. Towels come out pretty...

We do our own payroll through QuickBooks. Takes me about an hour every two weeks and I have have control over everything. In 10 years have never had a problem with any of the federal reports, social security deductions or anything. I print my own W2’s at the end of the year. I guess I really...

We also had an issue with them 2 years ago when we were trying to buy a refurbished oven. Kept getting the run around, they didn’t return phone calls, would promise delivery date in future and then all of a sudden moved delivery up to a three day deadline and had to have our check immediately in...

Craigslist and local auctions are always a good resource. We have picked up a great majority of our equipment there. It seems as there is always local businesses out there closing up and need to get rid of their equipment.

We had a partner when we first opened 9 years ago. At about the two year mark, it was becoming apparent that we both had different visions for the way we wanted the company to develop. At that point, we bought him out and continued on our way. The only bad part was he ran the store good and it...

Thanks Bodega! Actually, that is exactly what we have used to hire our last couple of Asst. Managers. Just thought I would see if there was other great options out there. We are happy to report though that we posted the ad at noon today and have already received 20 resumes. Hopefully we will...

We had one similiar: sliced baked potatoes on a crust brushed with Olive Oil, bacon, cheddar, served with a side of Ranch and called it the Baked Potato Cheddar. Was one of the most awesome pizzas that we featured as “Pizza of the Month”. Also could be topped with chopped green onions.

Just fired our manager today (for too many reasons to even mention). What is the resource you have all used for finding good quality managers. Need to find someone fast since we don’t want to be working those LONG hours again.

There used to be a poster on here awhile back who used the name Goomba. Wonder if its the same guy???