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  1. J

    Angry, Crazy Customer

    I’ve never had a situation quite like this… any insight would be great… not that I expect to have it happen again any time soon, its only happened this one time in the 5+ years we’ve been open. As posted on my FB page… Customer: Absolute disappointment for our fathers day dinner. We were the...
  2. J

    Employee pay rates

    I realize that minimum wages vary substantially - but Im curious for some input on this… Where we are minimum wage is $11 I currently pay my training pizza cooks $12 my highest paid cook (been with us 1.5 years) is making $13 Recently theres been a fair bit of talk about wanting raises...
  3. J

    Menu Design Companies

    I had posted here regarding menus a while back and had contacted Taradel a couple of weeks ago. Now since I have yet to hear anything back am wondering what the other options are as I need to move forward on this. So - For companies that offer design and printing, what is there aside from...
  4. J

    Menus...

    So - as I only had the pleasure of spending Monday and Tuesday at the Pizza Expo I have been left with a couple of questions. We are coming up on our first year in business (April 16!) and would like to make some changes to our current menu. I spent a lot of time creating the original in excel...
  5. J

    Pizza Expo Virgins right here!

    My husband and I are heading down next week for our first Expo. Spent a bit of time this afternoon reading over the pamphlet and schedule and are now somewhat confused. Not overly but enough to warrant a few questions. We noted that some of the seminars cost money - such as the one by Jim Laube...
  6. J

    Complains about raw dough

    We’ve been in business for close to a year now and are still battling the same problem. At least three or four times a week we have customers complaining about their pizzas being undercooked. Sometimes this is the whole middle (crust) of the pizza and other times just smaller spots in random...
  7. J

    Fresh yeast

    Hi, Would you be able to tell me the shelf life of fresh yeast? Along with the best way to store it for longer life? I can’t seem to find an expiry date on the yeast I have or much information about it online. Also can you freeze it and use it after thawing it? Thanks, John
  8. J

    need help with a recipe

    So I have a recipe I used when I was 18 and now that I m 30 I don’t remember the numbers I used to make the dough. I m looking at making my patch of dough in a doyon 40 qt mixer anyone albe to help me with the numbers I would use for it or have a good recipe I could try. I m looking for a dough...
  9. J

    help with a pos for take out and dinning room

    I m looking for a pos that will run with simply accounting and work with 2 menus. My building has a area set up for take out for pizza and on the other side of the building I will be doing a dinning room for Thai and Japaness. so if anyone has a good tip for what pos I should be looking at or if...
  10. J

    Just starting out looking at many things

    I’m just starting out and in need of lots help. My looking at buying a doyon piz6 and there mixer. Would love some feed back on them items. I’m going to be the only pizza shop in town so I wanna do it right and not have someone pop up trying to out do me kinda deal. Looking at making my own...
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