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  1. Rico

    How to hire ppl…

    Learn to Fire Fast
  2. Rico

    Somerset sheeter cdr 2000

    My service technician mentioned this to me. Maybe I’ll have them do that first if it goes again. I believe the new motor is around $1800
  3. Rico

    Somerset sheeter cdr 2000

    I’ve gone through 2 motors in two years. 1st one was under warranty. 2nd one was out of warranty but they honored it as long as I paid for shipping. They mentioned that they have changed suppliers so I’m wondering if they were having a lot of issues with the previous motor. I’ll see how long...
  4. Rico

    Food ordering q

    Sounds like they may be rushing through it. Do they have a set time where they are scheduled to just concentrate on the food order and not have to worry about making orders? If not maybe try incorporating and hour in the schedule where they can sit down and concentrate on putting the order in. I...
  5. Rico

    New Mover Program

    I was thinking it would be the opposite based on how small the plastic is. That’s why I’m hesitant to do the plastic. 5.75″ × 8.625" compared to 4″ × 5.2″. The brown paper represents the plastic piece vs the postcard.
  6. Rico

    New Mover Program

    Are you using the plastic or paper?
  7. Rico

    New Mover Program

    Does anyone still have a new mover program. If so, what do you do and who do you use?
  8. Rico

    Speedline/Worldpay

    I have also disabled the zip code verification for the same reason. Please just add the asterisk’s to all the required fields.
  9. Rico

    Worldpay Gateway

    Yes, Worldpay Express as well. Only happens with manually entered delivery orders.
  10. Rico

    Worldpay Gateway

    I am having this exact same issue after I updated to 102 on Wednesday. I did not change anything else with the system or gateways. It just started happening. I called support today and they couldn’t figure it out. Was told they’ll look further into it this week and give me a call back.
  11. Rico

    Allowing to add tip to online orders

    We added it couple of months ago and the crews inside tips have quadrupled since. They are very happy.
  12. Rico

    Hesitating to add pin pads

    I just installed a pin pad last week. From my charge black experience you never win a dispute unless you have a physical impression of the card like they used back in the day. I also believe that signatures are no longer required or asked for by the CC companies for anything under $25. I...
  13. Rico

    Soggy and leaky

    If you are adding water to your pizza sauce reduce the amount.
  14. Rico

    Better idea than this for small ware

    I was thinking about trying something like this out. https://www.webstaurantstore.com/metro-smartwall-g3-dish-wash-task-station-kit-with-four-30-wall-grids-and-72-wall-track/461SWDSH724K.html
  15. Rico

    Delco add on items

    No, the breadsticks were a pre made item.
  16. Rico

    Delco add on items

    I used to sell breadsticks and they weren’t really selling that well. I swapped them out with Garlic Knots and now they are right behind mozzarella sticks in sales.
  17. Rico

    Pizza Dough Press

    I recently bought a Somerset model CDR-2000, 2-pass dough sheeter with synthetic rollers and am completely in love with it. Makes life so much easier. We had to adjust our dough weight cause it was no longer thinner in the middle but other than that it’s been great.
  18. Rico

    Flour issues/cost

    Only got half my order today. Sales rep says the flour companies started allocating to the distributors, so one week one distributor will get their order and the next week another will.
  19. Rico

    Pizza table flour filter?

    True recommends not to use filters. Here’s there maintenance video.
  20. Rico

    Daily coupon/discount

    Someone once told me to stop trying to bring in business when it’s slow with specials and discounts. He said instead to use those specials and discounts for when it’s busy. His theory was when it’s slow it’s slow for a reason and that reason is customers aren’t shopping at those times. Instead...
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