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Sorry, I missed your response. I only come to the forum about twice a year. How were you able to fix the problem?

A few important points to keep in mind if you’re considering implementing a surcharge program and want to remain compliant with Visa, Mastercard, and applicable state laws: Surcharge Limit: Visa caps the maximum allowable surcharge at 3%. This rule has been in place for about two years...

Well, at least you try to read a credit card agreement. Many businesses don't bother.

The AVS is not the issue; your business makes the AVS decision based on the return code provided by the issuing bank. What is the Issuing bank authorization decline code and reason?

You need what is called a “Bin Number Checker” with software. It tells the terminal or gateway if the card is a debit card then the software doesn’t apply the surcharge to the transactions. Not all card card processing services have this capability. I suggest you have a conversation with your...

Just a heads-up to businesses that pass card cost on to customers. Keep this in mind: You can not Surcharge Debit cards even if its run as a credit transaction You must have a sign at the entrance of your store that states you Surcharge You can not Surcharge more than your effective rate Must...

You use the CCV and Zip for fraud control but the Zip code is also used to obtain better interchange rates on keyed entered Visa consumer card transactions. That’s If you are on an 'Interchange Plus" pricing format So on the “Call in Delivery” transactions, since they are 'keyed" entered. enter...

Ha its seems like every few years there is a class action suit against Worldpay ( or one of its acquired companies ie Mercury payments). Worldpay lawsuits are like trains, wait around long enough and one will come by that you can jump on 😀 Last one was in 2019, I believe. Worldpay charges...

What you are saying is correct but the surcharge ( transaction Risk fees) you are referring to are charged by the processor ( WorldPay) to the merchant (you). In terms of this conversation, surcharges/ cash discount refers to merchants ( again you) passing the charges to your customer . BTW ...

With a cash discount program, the price has to go down from the listed( menu) price at checkout. If the price goes up at checkout, its a surcharge program

There are at least five options for defraying credit card processing cost: Surcharging Cash Discounting Duel Pricing Convenience Fees Include the cost in price w/o a cash discount Here is a short explanation of ‘cash discounting’ from Digital Transactions ( a major payments publication) Cash...

I should responded to this post - as long as you are presenting the fully loaded price ( with card fee) to the customer upfront then reducing it by 4% when they use cash you should be fine. Visa might point out that you have to list both prices upfront ( The card and the cash price) , but in the...

Usually, states and municipalities operate under a ‘convenience fee’ program which has its own rules. I believe, they are subject to Visa and Mastecard fines like any other entity accepting card payments. The surcharge requirements for car repair shops are no different than restaurants. Also...

FYI Surcharge Non-Compliance Fees/Fines from WorldPay Website If you are non-compliant, the networks ( Visa and MasterCard) may assess the following fees: First Violation - Warning letter to comply Second Violation - $5,000 Third Violation - $25,000

I receive information from sources I have in the industry. Below you will find a memo on this subject that was distributed at a major processor. The reason for the drop is my company advises businesses on Accounts Receivables Optimization which credit card processing is apart. One of my...

FYI - Visa maximum surcharge rate which is now 4% will be lowered to 3% in April so for those businesses that are surcharging credit cards above 3% adjust your program accordingly. BTW- the maximum rate allowed by visa for a surcharge is actually, your average effective rate before the...

I’m being told that Toast is raising their rates by 15bps. Check you statements

IMHO its the banks ( ie Chase BOA) and the Networks ( Visa, Mastercard) working together that cause most of the pain for businesses. The processors ( the company that sells you the service) also contribute but not on the level of the other two, Credit card rates specifically Interchange rates...

Link for Surcharging laws by state: Surcharge Laws by State

Yeah, the April increases from Visa,Mastercard, and especially Amex with their new transaction fee. Add in the processor fee increases ( Worldpay, Fiserve and Global Payments) that drove average effective rates up by almost 40bps ( that’s a $4 increase per every $1,000) depending on your card...