Chit Chat

[system]

I do get a laugh that this comes up on our own little social network called the “TT” :shock:

 

[PizzaDiva]

LittleMissPizza:

We have been having a problem of late at the shop where I can’t get the employees to stop idle chit chat. It has been a standing rule that there is no talking on the line other than what is pertaining to the job at hand. On several occasions, talking on the line has contributed to errors (go figure) and they still can’t seem to stop even after they are reprimanded for doing so. Any advice on how to stop this constant banter?

This can really make your shop look like a High School Cafe…I get it. Bounce in on their conversation as you can and trust me, they will stop. Talking on the line with casual chit chat and drama are totally two different issues and the drama could impact the customer experience.

PD