I’ve had no problems with Cintas so far, towels, aprons, and rugs once a week… used to buy them at Costco and wash them once and throw them away but it was a hassle. We have a laundry mat a block away but it was still a pain. Really, I hate that I signed a 5 year freakin’ contract and if I had to do over again, I would refuse the contract and if they didn’t want to do business, I would have moved on. I get their min basically which runs me about 30 bucks a week. They charge ‘insurance’ now for the damaged towels but I dropped it and my driver said he’d never charge me as our stuff never gets that dirty. We’ll see about that. He has one mexican shop in town that just destroys the towels and they get moldy to boot, he said he just dumps the whole bag in the garbage… the insurance is more for customers like them and industrial businesses. So that was cool, cause 2 bucks a week for insurance when I know how lightly used the towels usually are would grind my gears. They would also occasionally drop off aprons that were cut or ripped and I would point this out when he picked them up so we wouldn’t get blamed. Personally I don’t think they even check, how could they?
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