I use a third party delivery service (ODDS). It has saved me a lot on payroll. I now question my decision. My delivery sales started dropping about 6 months after I started using them. I went from 300 deliveries a month to curently 80 to 90 per month. I still have drivers. It got to the point where, customers would ask who was going to deliver the food. My driver or 3rd party driver. I gave Slice and ChowNow back to my drivers.
With the drop in deliveries, my sales have also dropped. I am running numbers I ran in 2023.
You also have to watch all the third parties as they like to add promoions that don’t help your profitability. I am definitely reevaluating that decision.