Georgiascp
New member
So last night our night rush started out with a phone call from an upset customer saying my driver ran over her dad’s $5000 motorized bicycle. So after getting everyone’s story here is what happened. Driver gets to his delivery and the girl who ordered is not home he calls her and she is down the street at her bfs house. Her bf lends her his dad’s really expensive bike to go meet the driver to pick up the pizzas. Driver is parked on the street and waiting for her at the front door to the address she gave for delivery. When she meets him she puts the bike down on the curb with half of it laying out in the street. The driver claims he didn’t see it but he felt it when he ran it over. He thinks she put it down right in front of his truck so when got back in his truck he couldn’t see it. She says it wasn’t right in front of his truck but it was far enough in front of his truck to where he should have seen it and not ran it over. It turns out the girls father runs a surf camp that we deliver pizzas to every week throughout the whole summer he orders about 150 bucks worth every week. So he comes in last night he wasn’t upset but wants to go 50/50 on fixing the bike because he knows she messed up and shouldn’t have left the bike hanging out on the street. My driver doesn’t think he is at fault because he is sure that she laid it down right in front of his truck and how was he supposed to know it was there. I’m not sure what to do with this situation and feel like I will probably have to eat the cost as I don’t want our place to look bad.
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Sent from my SM-N920V using Tapatalk
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