If I understand the concept, our USP (unique selling point) is that we are a local business enmeshed and committed to the community and its heritage. We have lived in our small town fewer than 6 years, and we probably know more people, and more about the families and history of our town than most people who have lived here their entire lives. We celebrate our town and its history in as much of what we do as we can. We celebrate families and the glory of small towns.
When people see us anywhere in the county, they may not know our names, but they know we are those pizza people from Nick’s in Grantville. We are networking machines who try to connect small business owners around the various small towns together to be aware and mutually supportive of each other. That is our unique business to business USP.
As far as product, simple, fresh ingredients prepared simply and expertly. We didn’t do it right, then we fix it no questions asked (the first couple of times).