If comparing fees with another company, the average ticket and types of cards that you accept at your store are important, as the data is used to make an accurate comparison.
It’s a competitive business and the business has changed a lot in the past 5 years and the Durbin amendment was the biggest change in the industry for regulation of pin debit fees.
Fees are not the only concern these days to stay in the black, as there are fines that can be charged to any merchant that is not protecting cardholder data and happens to get compromised. This would affect the bottom-line of the small business. Does your provider offer End to End Encryption solutions, so to assist with protecting cardholder data? It’s crucial to all businesses these days. Just about everyone has heard about a business owner, friend or even a family member that has gotten compromised in some way, such as stolen identity, or card data stolen. Did you know that 85% of all compromises are targeted at the small business level (Source: Verizon Data Breach Investigations Report)?
Now we have (wireless) mobile solutions through our phones or tablets, so to process payments. Mobile solutions could bring a challenge to protect cardholder data. Some providers may offer assistance to the merchant with the PCI Compliance process (Payment Card Industry Data Security Standards), but many do not, so this could be time consuming to complete the PCI Compliance process. Assistance with PCI Compliance is a great benefit to the busy merchant. PCI requirements do apply to all that accepts, transmits or stores any cardholder data (Source: PCI Security Standards)
Linda Weir
Account Executive