Paul,
I’d like to say it was the same customer, but it wasn’t. Five different folks, at least that’s what their ID at the time said. My point was, if all the charge-backs were from CHASE BANK VISA, I’d stop accepting CHASE cards - period. But, Heartland wouldn’t give me the bank details… go figure. Its just plain theft! And there’s nothing you can do about it, short of not accepting plastic, which can be a difficult decision when it accounts for nearly 40% of your sales.
I’d like to say it was the same customer, but it wasn’t. Five different folks, at least that’s what their ID at the time said. My point was, if all the charge-backs were from CHASE BANK VISA, I’d stop accepting CHASE cards - period. But, Heartland wouldn’t give me the bank details… go figure. Its just plain theft! And there’s nothing you can do about it, short of not accepting plastic, which can be a difficult decision when it accounts for nearly 40% of your sales.
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