I saw an ad in the other pizza magazines “product showcase†for MagnetsUSA. The new product caught my eye. It is a postcard with a magnet strip on it and has space for 5 coupons. They were reasonable priced and was called “self mailerâ€.
I ordered 1000 and paid for a custom design. During the design process I asked for a proof of the back and was told that it was blank. So I asked if I can just ad labels and stick in the mail. I was told I could affix an address label and a 27 cent stamp and drop in the mail.
After receiving the postcards I went to the post office to double check that I could send them with the magnets on them. I was told that they didn’t know and had to send it to a postcard designer for the USPS and let me know. After a few days I got a call saying that it can not be sent with postcard postage because it is too thick because of the magnet. I would have to pay 42 cent postage for them.
I emailed MagnetsUSA and told them that their ad was misleading and it cannot be sent as a postcard and they told me “no where on our website or our catalogs do we advertise this product as a post card mailerâ€
I replied with this,
“In the Pizza Today magazine ad that I first saw the product in (Aug 2008 issue on page 85) says “MagnetsUSA Introduces the Magnetic Pizza Coupon POSTCARD”.â€
I was then told, “The Pizza today magazine does refer to our self mailer as a postcard coupon. Postcard used in this reference was geared toward the size and shape of the self-mailer. Magnets USA does not refer to this postcard self mailer as mailing for the ‘postcard postal rate’. In order to meet USPS postal rate of a postcard, the piece of mail can not exceed 4 1/4" high and 6" long. The piece also can not have a magnet on it.â€
So now I am stuck with $150 more in postage. I will never order from this company again. If you need magnets get them from Royster. (I asked him first if he had a product like this, he didn’t)
-Crusher
I ordered 1000 and paid for a custom design. During the design process I asked for a proof of the back and was told that it was blank. So I asked if I can just ad labels and stick in the mail. I was told I could affix an address label and a 27 cent stamp and drop in the mail.
After receiving the postcards I went to the post office to double check that I could send them with the magnets on them. I was told that they didn’t know and had to send it to a postcard designer for the USPS and let me know. After a few days I got a call saying that it can not be sent with postcard postage because it is too thick because of the magnet. I would have to pay 42 cent postage for them.
I emailed MagnetsUSA and told them that their ad was misleading and it cannot be sent as a postcard and they told me “no where on our website or our catalogs do we advertise this product as a post card mailerâ€
I replied with this,
“In the Pizza Today magazine ad that I first saw the product in (Aug 2008 issue on page 85) says “MagnetsUSA Introduces the Magnetic Pizza Coupon POSTCARD”.â€
I was then told, “The Pizza today magazine does refer to our self mailer as a postcard coupon. Postcard used in this reference was geared toward the size and shape of the self-mailer. Magnets USA does not refer to this postcard self mailer as mailing for the ‘postcard postal rate’. In order to meet USPS postal rate of a postcard, the piece of mail can not exceed 4 1/4" high and 6" long. The piece also can not have a magnet on it.â€
So now I am stuck with $150 more in postage. I will never order from this company again. If you need magnets get them from Royster. (I asked him first if he had a product like this, he didn’t)
-Crusher
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