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Guest
Herzberg’s theory is almost correct. People do stay at jobs in which they are respected, like their co-workers, etc. People have a sense of belongingness and comfort with status quo that allows for this. However when a better-paying job comes along, people often jump at the chance. After all, Herzberg doesn’t pay a person’s bills not does he help save for vacations.
If a company pays an above average wage and is not getting premium work from its employees, a problem either exists with management or the workers need to be replaced with ones who will appreciate the higher wage with premium service. NEVER should a wage be lowered to match the monkey-type work. You are punishing the “good” employees and are compromising the service your customers have grown dependent upon. Point of interest: this is exactly what businesses like the big 3 have done, and now they have sub-standard service (at least in this area from what I’ve seen and from what others tell me.)
If a company pays an above average wage and is not getting premium work from its employees, a problem either exists with management or the workers need to be replaced with ones who will appreciate the higher wage with premium service. NEVER should a wage be lowered to match the monkey-type work. You are punishing the “good” employees and are compromising the service your customers have grown dependent upon. Point of interest: this is exactly what businesses like the big 3 have done, and now they have sub-standard service (at least in this area from what I’ve seen and from what others tell me.)