We got lucky because we have a RD only about 10 minutes away, they moved in here at St. Louis about 3 years ago or so. We go there twice a week and save roughly probably 200 a week or so, but the way I look at it is that $200 a week almost pays my mortgage payment on my house, so its defintely worth it for us. My distrubutors HATE the fact that we go there and they have matched SOME of the prices, but they cant on most of it. The one thing that RD does do in a given area is keep the distrubutors in that area more honest, when they moved in we were able to renegotiate all of our prices because they knew I would just go to RD. We have a large reefer truck so its really not a big deal plus one of our 5 locations is only 5 minutes away from there so I usually swing by RD after I drop off the commissary order to that location.
RD does have it’s cons like they stock all their stuff during the day and run their forklifts all over the store while you are trying to shop, and pallets tend to get left in the middle of the floor etc… so it can be frustrating at times just to navigate through there, and like others have said the line to check out is usually not to bad but their method of checking you out is VERY cumbersome, if we buy say $700 worth of stuff and it takes us approx 10 minutes to get all that stuff we spend probably another 15-20 mins just trying to get through the line and check out, it literally takes longer on most days to check out then it does to actually get all your stuff on a cart and get back to the front. And like stated above sometimes they tend to be out of things, we always go there first and get what we need before we place our order with our other suppliers just in case RD is out, which is happened several times, you really have to be careful to rely on them to much. But the pros far outweigh the cons if they are close enough to you.
I don’t think a 3 hour drive would be worth it, but RD is definitely good for the restuarant business if they are close to you, if nothing else but to keep your other food suppliers honest on their prices, and trust me those food suppliers HATE RD…