Rockstar pizza:
I am in Indiana and got mine last night at 9pm. I really do wish there was something, I told the operator we have online ordering for the hearing impaired and we DO NOT over charge credit cardsā¦call disconnected
You obviously got a scam and good job for denying the call!
That said,DO give any relay call a chance the first few seconds or minutes,listen,and just to make sure its not an actual deaf person calling using the relay service where you are located,before hanging up on them.
There are many deaf people that have a Video phone,using high speed dsl or cable,making relay calls,but do not have a computer to place orders online using a computer.Your common sense will tell you within a minute or so if its a scam or legit call based on the order info.
I know many deaf people that use a relay call,and businesses keep hanging up on them,assuming its fraud,scam or etc. before they even get past Hello.
Most deaf folks understand why,but its frustrating for them,that they cannot be legit customers because some scammers are taking advantage of the system somewhere.
I would have you known,its a form of discrimination to force a deaf person to use online ordering when they have the vrs relay to place an order just like a person that can hear would call you.Thats why the service is there,to grant equality and allow deaf people to use the same services any other customer would.
It may sound silly to many,but you cannot legally force them to order online when you allow your hearing customers to order online,or simply call you and place orders as well.
If a scammer called you on the phone,within a minute or so,you would know if it was a scam.The orders,tips,or over charges would be insane amounts.You would say to yourself BS,and hang up.You can do the same for relay calls.This is meant for everyone dealing with these calls.
Iām just trying to spread a little awareness.Its terrible that people will use the systems that are meant to help others trying to live a better quality of life,only to be told,they cannot anymore because of all the scammers out there making it tougher for them.