bodegahwy:
I vote for “play them against each other”. I have had experiences with both where they jacked up the pricing etc. As far as I am concerned they both are the same species of dog with different spots.
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I believe that I save around 2-3% on food each year playing them off each other which amounts to a few thousand dollars. It is worth doing.
I can definitely see the value in comparison shopping. I do it at grocery stores and when buying equipment and such. I choose a different tactic with my foodservice provider.
I take the tach that Big Dave suggests in developing a partnership with a primary supplier and establishing a loyalty as best I can. I know everyone has to make their paycheck, but I also know that no one likes being played and manipulated when their paycheck is on the line. I know it’s the nature of the beast, and stay out of the kitchen if you can’t stand the heat.
My cheese price has not risen in 3 weeks. I’ve had a 15 cent per pound increase over the month. I will bet scant few can report that. I attribute that to my relationship with my rep . . . she is willing to hold back the increase for a short time while I get my business going. She has been helpful finding me lower cost alternatives to products I use, and responds well when I do complain about steep price jumps.
About every quarter I check the overall pricing list with a competitor supplier. I don’t nickel and dime my reps any more than I ncikel and dime my customers. I have a realtionship with supplier that I would expect my customers to ask for, and treat my customers the way I expect my supplier to treat me. Sure, I may pay a nickel more this week for beef than the guy down the street, but it pays off in spades when it comes time to make special orders, getting access to ‘hidden’ products and to haggle over real prices of items I use lots of: wings, cheese, sauce, dough, boxes.
I even refer other shops to her to build her business. I have gotten her about 7 new accounts since we started using her 3 years ago. We still give her card out whenever we find a shop is not a USFoods shop. H#LL, her daughter and grandson live in town and order every week. We have lots of inroads with her to generate some loyalty.