I do not think this is good behavior from a salesperson, but I’d like to hear you guys’ opinion. First, let me say straight out that I have run a little behind on my food bill. Things were crap for a while, but trying to catch up. I owe my food rep about 5000. I have talked with him and told him I would give him as much as I could every week and I have been doing this. First, they say I have to pay for my order when its delivered, although I understand this, it doesnt make sense not to pay the past beforehand, so anyways, by the time Im done paying every food bill that comes in and trying to catch everything else up, I can only give him about 500 a week. 2 fridays ago I had placed an order for a friday delivery. The truck never showed. As you can imagine, on a Friday this screwed me and Im sure he is aware of that. Fine, so now I have to order from his competitor, who is actually doing a good job and some prices are shockingly lower. So the other day I call my rep to have 2 cases of buns at the marketplace so I can just pick them up. Now, he knew I was expecting to pick them up today, I have no clue that the marketplace is completely closed today and he never bothers to call me back and tell me this. Screwed again. In your opinion, is the guy right in acting this way? What about helping out a little to keep me in business so I can pay him rather that making that harder? I feel so frustrated with the guy right now I feel like not ordering from them once I am caught up. In the meantime who turns down a couple thousand a week for my regular orders which are being paid for when they come in? Any comments or suggestions would be appreciated.
Kay
Kay
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