I hope you realize that I do respect your opinion, even though I still disagree about posting about the tougher ones.
For me, it is better to vent HERE, than to internalize it…so I hope any of you realize that I was wanting this thread to be a “positive outlet” for us to vent, not to be a get nasty session. LOL
I would like to remind those that do share…as another poster did…these people could look us up on the internet…and so I personally would refrain from using names…just in case.
TD…I do agree with your sentiments…however, these actions you are saying “could come about” I think would happen whether we talked about it here or not…so please understand that I am not disrespecting you or your opinion.
I think we’re all already learning from the thread, which is what I wanted in the first place. To share and learn.
td_VP192:
For me, it is better to vent HERE, than to internalize it…so I hope any of you realize that I was wanting this thread to be a “positive outlet” for us to vent, not to be a get nasty session. LOL
I would like to remind those that do share…as another poster did…these people could look us up on the internet…and so I personally would refrain from using names…just in case.
TD…I do agree with your sentiments…however, these actions you are saying “could come about” I think would happen whether we talked about it here or not…so please understand that I am not disrespecting you or your opinion.
I think we’re all already learning from the thread, which is what I wanted in the first place. To share and learn.
td_VP192:
I think you guys are the ones that need to relax. If a repeat customer is ‘frustrating’ you, you might want to look deeper into the reasoning for your frustration.
The last thing I said was it was “Just my opinion.” Whether you agree or disagree you should at least respect my opinion.
It’s just not something that I do. I certainly don’t let my employees do it.
This board belongs to all of us, just as our opinions do. It is my belief that when it comes to negative comments or complaining about customers, thoughts become words, words become action. If you allow yourself to believe it’s ok to think of how ‘frustrating’ a repeat customer is, you’ll soon allow yourself to believe it’s ok to talk or write about how ‘frustating’ a repeat customer is and before you know it, the next time they’re staring at the menu even though they know what’s on it, they’ll be able to see your frustration in your face and body language.
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